ServiceM8 Setup Systems Audit ($499)
Stressed trade business owner doing admin after a full day on the tools , Alpha Business Systems Canberra
Canberra-Based · In Person & Virtual

Get your time back.
We build the systems that run your business.

ServiceM8, automation, and AI workflows for trade businesses in Canberra and across Australia.

For trade business owners who want to step out of the day-to-day.

Systems first. Then growth.

30-minute call to identify where your business is losing time. No obligation.

Trade business owner overwhelmed with admin at night . Alpha Business Systems fixes this
10–30 hrs saved per week
ServiceM8 Certified Partner badge , a certified ServiceM8 partner in Canberra
Systems & Operations
Canberra-Based
No Cost
Start Here

30-Minute System Review

Quick call to identify issues and see if we're a fit. No prep needed. Just show up and talk through what's happening.

Identify where time is being lost
Highlight gaps in your workflow
Point out quick wins you can action immediately
Determine if we're the right fit to help

Most clients start with a System Review before moving into implementation. The Business Systems Audit is where most clients start before moving into full implementation.

$499 + GST
Need More Detail?

Full System Audit

2-hour working session where we map your workflow, identify time leaks, find system gaps, and give you a clear plan. Not a consultation. An actual working session with a practical implementation plan.

2-hour deep dive into your operations
Identification of time leaks and inefficiencies
Workflow and systems gaps identified
Clear recommendations on what to fix
Practical plan you can actually implement

For owners who want a clear path forward, not just a conversation.

Sound Familiar?

You're not alone.
This is the reality for most trade business owners.

This is for you if:
You're on the tools all day, then doing admin at night
Staff constantly call you for job details
Quotes are slow or not followed up
Everything runs through you
You can't take time off without things falling apart
"Most trade businesses don't have a workload problem.

They have a systems problem."
The fix is simpler than you think.
The Fix

I fix how your business operates.

Not theory. Not a report you'll never look at again. Real implementation that changes how your business runs day to day, so you can step back without everything falling over.

ServiceM8 Setup and Configuration
We fix your scheduling so jobs stop falling through the cracks. Staff know what to do without calling you. Quotes go out fast and get followed up.
AI for Admin
Quotes drafted from notes or voice recordings. Job notes turned into client-ready reports. Follow-ups sent automatically without you chasing. Admin tasks significantly reduced across the board. No complexity. Just less work for you.
Workflow Systems
Clear processes your team can follow without you. Jobs get done right whether you're there or not. The business stops depending on you for every decision.
Automation
Booking confirmations, reminders, follow-ups, invoice nudges, running themselves. Nothing falls through the cracks because someone forgot to do it.
Real Proof

Real results from Canberra trade businesses.

Not case studies from a website template. Businesses I've worked with directly.

AGH Demolition & Asbestos
No structured scheduling. Everything decided on the day.
Before: Staff drove to the depot every morning just to find out where they were going.

After: Systems and workflows implemented. Staff know their jobs before they leave home.
20+
Staff hours saved per day
Total Pool Services
Limited systems. Revenue stuck. Admin eating into everything.
Before: Slow, inconsistent quoting. Jobs going cold. Admin backlog building up.

After: Processes and systems improved. Quoting faster and consistent. Follow-ups automated.
2×
Revenue growth in 12 months
Capex Group
Owner overloaded. Everything ran through the director.
Before: Every decision, every call, every quote went through the owner. Unsustainable.

After: ServiceM8, automation, and workflows implemented. Workload cut by more than half.
35+
Hours saved per week · Admin cut ~50%
35+
Hours saved per week
20+
Staff hours saved per day
~50%
Admin reduction
2x
Revenue growth
Local and Australia-wide

Canberra-based. Supporting businesses everywhere.

Based in Canberra, working with trade businesses across Canberra, Queanbeyan, Yass, and the South Coast. Australia-wide support available via Zoom.

Canberra ACT Queanbeyan Yass South Coast Australia-wide via Zoom
Why Alpha Business Systems

Canberra's operational systems specialist for trade businesses.

Real-world experience running and improving trade businesses, not just advising on them.

Proven results across electricians, plumbers, pool companies, demolition, and more.

Not theory. We implement systems that actually run your business day to day.

The Core Offer

The Alpha Time System™

A complete operating system for your trade business. Built on ServiceM8, automation, and AI. Installed and working from day one. We don't give advice. We implement systems that actually run your business day to day.

Scheduling that works. Staff know where to be without calling you.
Faster quoting, out the same day, followed up automatically.
Less admin for you, your office, and your field team.
Clear systems. Your team knows what to do and when.
Full visibility across every job and every person.
A business that runs without you in the middle of everything
35+
Hours saved per week, Capex Group
20+
Hours saved per day, AGH Demolition
~50%
Admin reduction, typical result
Step 3

Growth and Lead Generation

Once your systems are working, we help you grow. Not before. Marketing without systems just creates more chaos. When the foundations are right, every lead you generate converts faster and costs less to service.

We focus on real outcomes: jobs booked, revenue grown, capacity used well. Not impressions, not clicks, not follower counts. If a channel doesn't produce real work for your business, we don't push it.

Websites That Convert
Built to turn visitors into booked jobs, not just look good. Connected to your systems so every enquiry lands in the right place and gets followed up automatically.
Google Ads
High-intent leads from people actively searching for your service right now. Targeted to Canberra and surrounding regions. Set up to feed directly into your job management workflow.
Meta Ads
Facebook and Instagram campaigns built to generate leads, not likes. Designed for trade businesses that need consistent enquiries, not brand awareness campaigns that go nowhere.
Content Creation
Content that builds trust with the right people. Written to reflect how your business actually works, not generic filler. Designed to support your ads and convert warm traffic into booked work.
What Makes This Different

Every lead flows into your systems. Nothing gets missed.

Most agencies hand you leads and walk away. We build the full pipeline. When a lead comes in, it lands directly into ServiceM8 or your job management system. A quote goes out fast. The job gets tracked. The follow-up happens automatically. You don't have to chase anything.

Leads flow directly into ServiceM8
Jobs created and assigned automatically
Quotes sent within minutes, not days
Follow-ups handled without manual input
Every job tracked from enquiry to invoice
Nothing falls through the cracks
What You Can Expect
More consistent leads
Steady work coming in, not feast or famine depending on word of mouth.
Faster response times
Enquiries acknowledged and followed up before a competitor even picks up the phone.
Higher conversion rates
More enquiries turning into booked jobs because your systems respond fast and professionally.
More revenue, less chaos
Growth that your business can actually handle, because the systems are already in place.
Ready to grow? Start with the systems.

We don't run growth campaigns for businesses that aren't ready for them. Start with a Systems Audit and we'll tell you honestly where you're at.

Book a Business Systems Audit →
$499 + GST. Most clients move into implementation directly from here.
Investment

Choose where to start.

Not sure which fits? Book a System Review first. We'll tell you exactly what your business needs.

Foundation
$2,500
From + GST
Get Control: the essentials in place and working.
ServiceM8 account setup
Job categories & templates
Basic workflow design
Field & office training
★ Most Popular
Growth
$5,500
From + GST
Save Time: the full Alpha Time System™ installed.
Everything in Foundation
AI quoting & admin tools
Automation setup
Full workflow redesign
Accounting integration
Extended support
Scale
$8,000+
From + GST
Scale Properly: for larger teams and complex operations.
Everything in Growth
Multi-division setup
Custom forms & compliance
Advanced reporting
Leadership structure
Ongoing Support
$750
Per month + GST
Keep Improving: continuous support and optimisation.
Monthly review session
Ongoing system refinement
Priority support
New feature implementation

All packages include a System Review before you commit to anything.

The Process

What happens after you reach out.

Four steps from where you are now to a business that runs properly.

01
System Review
A 2-hour review session covering how your business runs end to end. We find where time is going, what's costing you, and build a clear plan to fix it.
02
Implementation
We build and configure the systems, set up ServiceM8, install AI workflows, and redesign the processes that aren't working.
03
Training
Your whole team gets trained: field staff, office staff, and managers. So everyone uses the system.
04
Optimisation
We stay involved. As your business grows, the systems evolve. You're not left to figure it out alone.
Common Questions

Frequently Asked Questions

How much does ServiceM8 setup cost in Canberra?

Our ServiceM8 setup packages start from $490 + GST for a basic setup, $1,490 + GST for full setup with training, and $2,490 + GST for advanced implementation with automations. Eligible new ServiceM8 customers may receive up to $2,000 in account credit when setup is completed through a certified partner like Alpha Business Systems.

What does the $499 Business Systems Review include?

The Business Systems Review is a focused 2-hour session where we look at how your business actually runs, identify exactly where your time is going, and build a practical plan to fix it. You leave with clear priorities and a roadmap. It costs $499 + GST.

How many hours can a trade business realistically save?

Results depend on your current setup and team size, but our clients have saved 20+ hours per day (AGH Demolition & Asbestos), 35+ hours per week (Capex Group), and achieved around 50% admin reduction. Most trade businesses save between 10 and 30 hours per week after proper systems implementation.

Does ServiceM8 work for my trade? (plumbers, electricians, builders)

ServiceM8 is used by plumbers, electricians, builders, painters, pool services, fencing contractors, HVAC technicians, pest control, and most field service businesses with 1–50 staff. If your business takes bookings, sends quotes, dispatches staff to jobs, and invoices clients. ServiceM8 is built for you. Note: the ServiceM8 field app requires iPhone or iPad for full functionality.

Is Alpha Business Systems based in Canberra?

Yes. We're based in Canberra, ACT, and primarily serve trade businesses in Canberra, Queanbeyan, Yass, and the surrounding region with in-person support. We also support businesses across Australia remotely via video call.

What happens after the system is set up?

We don't disappear after setup. As your Certified ServiceM8 Partner, we're your first point of contact for ongoing questions, improvements, and support. Ongoing support packages are available from $750/month for continuous optimisation and assistance.

Let's fix the way
your business runs.

A free 30-minute call to identify what's slowing your business down and see if we're the right fit. No pressure. No prep needed.

ServiceM8 Certified Partner badge , a certified ServiceM8 partner in Canberra
ServiceM8 Setup & Training

ServiceM8 Setup
That Actually Works.

We set up ServiceM8 properly so your scheduling, quoting, and job management run smoothly. Built around your workflow, not a generic template.

Visit ServiceM8.com ↗
ServiceM8 running on iPhone, iPad and desktop , job management for trade businesses
ServiceM8
Certified Partner
Alpha Business Systems is a Certified ServiceM8 Partner. We implement and support ServiceM8 for trade and service businesses.
Is This Right for You?

ServiceM8 works, when it's set up properly.

Most failed setups happen because the configuration doesn't match the actual workflow. These are the signs you need a proper implementation.

Messy job tracking
Jobs managed across texts, calls, whiteboards, and memory. Things get missed.
Slow quoting
Quotes take too long, don't get followed up, and jobs go to competitors.
Too many calls
Staff calling you all day for job details they should already have.
No visibility
You don't know where your team is or what's happening on jobs without calling.
iOS note: ServiceM8's field app runs on iPhone and iPad. The management dashboard works in any browser. Best for teams where field staff use Apple devices.
What We Do

We don't set up an account and disappear.

We build ServiceM8 around the way your business actually operates. Your job types, your team structure, your workflow. Then we train everyone properly so they actually use it.

Full account setup and configuration
Workflow design matched to your operation
Scheduling structure and dispatch setup
Branded quote and invoice templates
Accounting integration (Xero, MYOB, QuickBooks)
Automation: confirmations, reminders, follow-ups
Field staff, office staff, and manager training
Go-live support. We're with you when it counts.
ServiceM8 dispatch board , scheduling and job management for trade businesses in Canberra
ServiceM8 Xero integration , automatic invoice sync for trade business accounting
What ServiceM8 Does

One platform. Every part of the job.

Scheduling
Every job and every staff member on one dispatch board. Drag-and-drop scheduling, real-time updates, instant notifications to field staff.
Quoting
Professional quotes from the field or office. Track status, follow up, and convert to work orders instantly on approval.
Invoicing
Invoice on completion. Take payment on site. Sync to your accounting software automatically. No double entry.
Job Tracking
Every note, photo, email, and message stored against every job. Full history accessible from anywhere.
Staff Visibility
Know where your team is and what they're working on, without having to call them every hour.
Accounting Integration
Connects with Xero, MYOB, and QuickBooks. Clients, invoices, and payments sync automatically.
ServiceM8 job lifecycle , quote to invoice workflow for plumbers, electricians and builders
Training

Everyone gets trained properly.

Different roles use ServiceM8 differently. We train each group separately so the training is relevant and actually used.

Field Staff
Viewing and starting jobs
Taking photos and checklists
Recording materials & labour
Invoicing & on-site payment
Office Staff
Dispatch board & scheduling
Creating and managing jobs
Sending quotes and invoices
Client communication
Managers
Reporting and job overview
Staff visibility and oversight
Account security & roles
Invoice approval workflow
Packages & Pricing

Choose your starting point.

These are full business system implementations, not basic ServiceM8 setups.

Up to $2,000 in ServiceM8 account credit may be available for eligible new customers when setup is completed through a certified partner. Ask us about eligibility.
Starter Setup
$490
From + GST
Account setup, templates, and staff configuration.
Account setup
Job categories & templates
Staff setup
Quote & invoice templates
★ Recommended
Setup + Training
$1,490
From + GST
Full setup with training for your whole team.
Everything in Starter
Workflow configuration
Accounting integration
Field staff training
Office training
Post-setup support
Advanced
$2,490
From + GST
Full implementation with automation and optimisation.
Everything in Setup + Training
Automations & reminders
Custom forms
Advanced dispatch training
Manager reporting
Custom Setup
POA
Complex or multi-site businesses
Scoped specifically to your business requirements.
Full requirements assessment
Custom configuration
Dedicated implementation
Ongoing support included

ServiceM8 subscription billed separately. No lock-in contracts. View ServiceM8 pricing ↗

01
Assessment
Quick call to confirm ServiceM8 fits your business.
02
Consultation
We review your full workflow: bookings, dispatch, and invoicing.
03
Setup
Account, templates, workflows, and integrations. All configured.
04
Training
Field, office, and managers trained. Go-live support included.
05
Ongoing Support
We're your first call, not ServiceM8's help queue.
Ongoing Support

We don't disappear after setup.

As your certified partner, we're your primary support contact, not a help queue. When something comes up, you call us. We escalate to ServiceM8 directly when needed.

Ready to get ServiceM8
working properly?

Book a setup call. We'll tell you if it's the right fit and exactly what implementation would look like for your business.

Visit ServiceM8.com ↗
About

I fix trade businesses.
Not theory. Real implementation.

I'm not a generic consultant with a slide deck. I've worked in real operations, owned a trade business, and I understand exactly what it takes to fix one.

Jason Huntly, Founder of Alpha Business Systems, Certified ServiceM8 Partner and trade business systems consultant in Canberra
Jason Huntly
Jason Huntly
Founder, Alpha Business Systems

14 years in the Australian Army running complex operations under pressure. Senior consulting roles at Accenture, KBR, and Codarra Advanced Systems. A Masters in IT. And I've owned and run a trade business.

So when I sit down with a trade business owner, I'm not guessing at what's wrong. I've lived it. I know what it's like to be flat out, disorganised, and wondering why growth makes everything harder instead of easier.

I've fixed this in real businesses. Not on paper, not in a workshop. Actual implementation that changed how those businesses operated and gave their owners time back.

14
Years Army experience
3
Major consulting firms
35+
Hrs/week saved for clients
~50%
Admin reduction typical
Army, 14 years Accenture · KBR · Codarra Masters in IT Trade Business Owner Certified ServiceM8 Partner

What you can expect from me

I'll tell you directly if I can help and what it'll take. I won't oversell, pad a scope, or disappear after handover. If the system isn't working, we fix it. That's it.

Get in Touch

Let's fix the way
your business runs.

Book a System Review. We'll find exactly where your business is losing time, and tell you directly how to fix it.

Send a Message

Message Received

We'll be in touch within one business day to confirm your review.

We respond within one business day.

What Happens Next

We'll reach out within one business day to lock in a time. In person in Canberra, or virtual via Zoom.

A 2-hour session where we identify exactly where your time is going, what's costing you, and build a practical plan to fix it.

No pitch. No pressure. Just clarity.

0456 676 683
jason@alphabs.com.au
Canberra, ACT. In person and virtual.
ServiceM8 Partner
Also interested in ServiceM8?

Setup packages from $490 + GST. Up to $2,000 account credit for eligible businesses.