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Certified ServiceM8 Partner
ServiceM8 Setup and Training | Canberra

ServiceM8 Setup
Done Properly.

Most ServiceM8 setups fail because they don't match how the business actually runs. We build ServiceM8 around your workflow, not the other way around.

ServiceM8 running on iPhone, iPad and desktop for trade businesses
ServiceM8
ServiceM8 Certified Partner
Alpha Business Systems is a Certified ServiceM8 Partner. We implement, configure, and support ServiceM8 for trade businesses in Canberra and across Australia.
Packages from $490
Up to $2,000 account credit available
Field & office staff trained
Canberra-based · Virtual available
Is This Right for You?

ServiceM8 works. When it's set up properly.

Basic setup is only one part. Most businesses also need workflow design, automation, and proper systems built around how they actually operate.

If that's what you need, start with a System Review.

Messy job tracking
Jobs managed across texts, calls, whiteboards, and memory. Things get missed and no one knows the current status.
Slow quoting
Quotes take too long. Follow-ups don't happen consistently. Jobs go to competitors while you're catching up.
Too many calls
Staff calling you all day for job details they should already have. You're the switchboard for everything.
No visibility
You don't know where your team is or how jobs are progressing without calling each person individually.
iOS note: ServiceM8's full-featured field app runs on iPhone and iPad. The management dashboard works in any browser. Best for businesses where field staff use Apple devices.
What ServiceM8 Does

One platform. Every part of your job.

From the first call to the final invoice, all in one place.

Job Scheduling
Every job and every staff member on one dispatch board. Real-time updates, push notifications, drag-and-drop scheduling.
Staff Tracking
Know where your team is and what they're working on, without calling them. Real-time visibility from anywhere.
Quoting
Professional quotes from the field or office. Track status and convert to work orders instantly on approval.
Invoicing
Invoice on completion. Collect payment on site. Sync to Xero, MYOB, or QuickBooks. No double entry.
Job History
Every note, photo, email, and message stored against every job. Accessible from anywhere, forever.
Accounting Integration
Connects with Xero, MYOB, and QuickBooks. Clients, invoices, and payments sync automatically.
ServiceM8 job lifecycle , quote to invoice workflow for trade businesses
What We Actually Do

We don't set up an account and disappear.

We build ServiceM8 around your business: your workflow, your job types, your team structure. Then we train everyone properly so they actually use it.

Full account setup and configuration
Workflow design matched to your operation
Scheduling structure and dispatch setup
Branded quote and invoice templates
Accounting integration (Xero, MYOB, QuickBooks)
Automation: confirmations, reminders, follow-ups
Field and office staff training, done separately
Go-live support. We're with you when it counts.
Book a ServiceM8 Setup Call
ServiceM8 dispatch board , job scheduling for trade businesses in Canberra
ServiceM8 Xero integration , automatic invoice sync for trade businesses
Training

Everyone gets trained properly.

Different roles use ServiceM8 differently. We train each group separately so the training is relevant and actually used.

Field Staff
Viewing and starting jobs
Taking photos and completing checklists
Recording materials and labour
Invoicing and on-site payment
Communicating with the office
Office Staff
Dispatch board and scheduling
Creating and managing jobs
Sending quotes and invoices
Client communication templates
Managing unscheduled jobs
Managers
Reporting and job overview
Staff visibility and oversight
Account security and staff roles
Invoice approval workflow
Activity feed and team communication
Packages & Pricing

Choose the right starting point.

Not sure which package fits? Book a setup call and we'll tell you exactly what your business needs.

Up to $2,000 in ServiceM8 account credit may be available for eligible new customers when setup is completed through a certified partner. Ask us about eligibility when you enquire.
Want to try before you commit to a setup?
Start a free 14-day trial. No credit card needed. We can set it up properly for you once you're ready.
Start Free Trial ↗
ServiceM8 Setup Rebate Available
Eligible new ServiceM8 accounts set up by a Certified Partner may receive up to $2,000 in account credit toward their subscription. Ask us about the rebate when you enquire.
Starter Setup
$490
From + GST
Get the essentials configured and running.
Account setup and configuration
Job categories and templates
Staff setup and access
Quote and invoice templates
Enquire
★ Recommended
Setup + Training
$1,490
From + GST
Full setup with training for your whole team.
Everything in Starter
Workflow configuration to your process
Accounting integration
Field staff training
Office and dispatch training
Post-setup support
Book a Setup Call
Advanced
$2,490
From + GST
Full implementation with automation and optimisation.
Everything in Setup + Training
Automations and booking reminders
Custom forms and compliance
Advanced dispatch training
Manager reporting setup
Enquire
Custom Setup
POA
Multi-site or complex
Scoped to your specific requirements.
Full requirements assessment
Custom configuration
Dedicated implementation
Ongoing support included
Talk to Us

ServiceM8 subscription billed separately by ServiceM8. No lock-in contracts. View ServiceM8 pricing ↗

The Process

From enquiry to go-live.

Five steps. Clear timeline. No surprises.

01
Setup Call
Quick call to understand your business and confirm ServiceM8 is the right fit.
02
Consultation
We review your full workflow: how jobs come in, get scheduled, and get invoiced.
03
Account Setup
We configure everything: account, templates, categories, staff, and integrations.
04
Training
Field, office, and managers trained separately. Go-live support included.
05
Ongoing Support
We're your first call, not ServiceM8's help queue. We stay involved.
Ongoing Support

We don't disappear after setup.

As your certified partner, we're your primary support contact. When something comes up, you contact us, not a help queue. We escalate to ServiceM8 directly when needed.

Book a ServiceM8 Setup Call

Ready to get ServiceM8 working properly?

Fill in the form and we'll be in touch within one business day to confirm a time. In person in Canberra, or via Zoom. Whatever suits.

Request Received

We'll be in touch within one business day to confirm your setup call.

We respond within one business day.

What Happens Next

We'll reach out within one business day to confirm a time for your setup call. In person in Canberra, or via Zoom.

We'll ask a few questions about your business, confirm ServiceM8 is the right fit, and walk you through exactly what setup would look like.

No pressure. Just clarity on whether it's right for you.

Canberra, ACT. In person and virtual.
Not Sure Yet?
Start with a System Review

Book a free 30-minute call first. We'll look at how your business runs and tell you honestly whether ServiceM8 is the right fit, and what it'll take to fix things.

Book a System Review →
ServiceM8 Certified Partner

Alpha Business Systems is a Certified ServiceM8 Partner, trained and accredited to implement and support ServiceM8 for trade and service businesses.

Ready to get ServiceM8
working properly?

Book a setup call. We'll confirm if it's the right fit and walk you through exactly what implementation would look like for your business.